Frequently Asked Questions

Get answers to common questions about Elite Membership Enrollment.

Your enrollment includes a professional intake and personalized care plan, annual membership credentials, discounted rates across services, priority booking, and concierge support. The enrollment session establishes your preferences and recommended treatment schedule for the year.

Sign up by calling our clinic, booking an enrollment session online, or visiting in person. During the professional enrollment we complete your intake, discuss goals, and finalize membership terms; benefits begin after processing.

Membership is intended for the enrolled individual. Transfers are limited and assessed case-by-case. Contact the membership concierge to discuss temporary guest privileges or specific transfer requests before attempting to share benefits.

Membership fees and billing cycles are explained during enrollment; we commonly offer annual and monthly options. Fees cover membership services and access to discounted treatments. Payment and renewal options are reviewed and agreed upon at enrollment.

Most popular spa, grooming, and medical treatments qualify for member discounts. Some promotions or specialized services may be excluded. A full list of eligible services and any exclusions is provided in the membership guide or during enrollment.

Elite memberships are typically valid for one year from enrollment. Renewal reminders are sent in advance; you can renew online, by phone, or in-clinic to maintain uninterrupted benefits and continue receiving VIP services.