Frequently Asked Questions

Get answers to common questions about Facial Deposit Booking Fee.

The Facial Deposit Booking Fee secures your appointment by holding dedicated time, equipment, and skilled staff. It is non-refundable but applied to your final service cost, helping us manage schedules and maintain high standards for every facial treatment.

The deposit is non-refundable to protect our scheduled time and resources. In limited circumstances such as documented emergencies or within our stated cancellation window, we may offer credits or rescheduling at our discretion—please contact us promptly to discuss.

When you arrive, the deposit amount is deducted from your total treatment cost at checkout. Any remaining balance is paid after the facial, making the process transparent and reducing checkout time while confirming your booking investment.

Transfers depend on our cancellation policy and scheduling availability. We may allow transfers within a specified timeframe prior to the appointment, subject to staff and equipment availability. Contact us as soon as possible to request a transfer.

Late arrivals may reduce available treatment time to avoid impacting other clients. Your deposit still secures the appointment, but we may shorten or reschedule the session depending on delay and availability. Please notify us early so we can accommodate you fairly.

At checkout, inform your provider you want the deposit applied to any add-on treatments or upgrades. The deposit reduces the total for combined services; any remaining balance is collected. Confirm with staff when booking if promotions or combos are involved.